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Delivery

DELIVERY INFORMATION

COVID-19 UPDATE
Beautology Online is Open
Our Online Shop is open as usual, however, some of our suppliers are working with a reduced workforce due to Covid-19. Therefore, please allow upto 7 working days for your delivery.
If you have any questions, please email shop@beautology.co.uk or call 0117 2900 230.

Country Method Charge Delivery Times*
UK Standard Delivery - Tracked and Signed for £4.50 (Free over £20) 2-5 working days
NI & Ireland Standard Delivery - Tracked and Signed for £4.50 (Free over £20) 3-7 working days
Europe International Tracked and Signed for £15.00 (Free over £150) 7-15 working days
Rest of World International Tracked and Signed for £30.00 (Free over £200) 7-15 working days
       

* Due to Covid-19 some of these timescales may have been increased

  1. Orders placed on Saturdays / Sundays or Bank holidays will be dispatched on the following working day (subject to stock availability).
  2. During the national holiday periods it might take longer to dispatch your order (up to 7 working days).
  3. Please ensure the delivery address provided at checkout is correct - this is included with your Order Confirmation.
  4. We cannot be held responsible for failed deliveries if the address provided by the customer is incorrect.
  5. If a delivery fails due to a customer supplying an incorrect address, we will not re-send or refund the order until the original parcel has been returned.
  6. If a parcel is deemed lost (by Royal Mail) we will not be able to offer a replacement until 25 working days after the shipping date. In this instance, we are unable to offer a refund.