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Terms & Conditions


Registered Address: 107 Coldharbour Road, Westbury Park, Bristol BS6 7SD

Terms and conditions apply to all products purchased from Beautology Shop online or from our Clinic at 107 Coldharbour Road, Westbury Park, Bristol. When placing an order with Beautology Shop, you are accepting all terms and conditions listed below.

These terms and conditions of sale apply to all services and goods supplied through our clinic and website ( by Beautology UK.

By registering on our website, you confirm:

  • your acceptance of these conditions
  • you have read, understand and accept our Privacy Policy
  • you accept that by using this website any purchases made are subject to the privacy policy and these terms and conditions stated.

Beautology is an authorised stockist for all brands listed on our online shop and in clinic. We cannot take responsibility for any irritation or sensitivity caused by both products and samples (Please see returns policy page).

To prevent adverse reactions you should read the description and ingredient list before purchasing the product, and where appropriate always conduct a patch-test before using the product.

We strive to keep ingredient lists (on the website) as accurate as possible. However because ingredients are subject to change, we cannot guarantee that these lists are complete, up-to-date and/or error-free. For an accurate listing of ingredients in each product, please refer to your product packaging.

If you are still unsure about certain products or ingredients you can get in touch with our customer service team, who can assist you to ensure all products purchased are suitable for your skin type and concerns on 0117 2900 230 or

If you would like to exchange or return a product, please visit our Returns Information Page.

Offers & Discount Codes

  1. Offer Codes must be inputted at Checkout.
  2. Discounts and Offers cannot be applied or requested after completion of your order.
  3. Offers cannot be combined with other offers or discounts.
  4. Only one offer per customer.
  5. Not applicable to any Gift Card/Voucher purchase.
  6. All Offers are subject to availability.